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Partner Success Stories

Hear from leading health systems on how partnership has help them achieve their strategic goals.

Partner Success Stories

Hear from leading health systems on how partnership has help them achieve their strategic goals.

Nationally Recognized for Client Satisfaction

There is nothing more important to us than the success of our partners. Lifepoint uses the nationally recognized Net Promoter Score® (NPS) as a key measure of client satisfaction and loyalty.

In 2022, client feedback granted us an “Excellent” score of 64.6 (on a scale of -100 to 100), higher than well-known client experience trailblazers, including Microsoft and Nike. It was also highlighted that nearly 100% of NPS respondents saw Lifepoint as a valuable, trustworthy and collaborative strategic partner.

To reach this level, in addition to providing transparent, high-quality care and excellent outcomes, we focused on monitoring, measuring and continually exceeding clients’ expectations. We have a patient-centric culture that is fostered through partner collaboration.

Palomar Health


Palomar health expands patient access to both rehabilitation and behavioral health through partnership.

After a two decade long relationship, Palomar expanded their partnership with Lifepoint to build and operate a free-standing behavioral health hospital. Lifepoint’s specialized expertise enabled Palomar to provide superior patient outcomes, high patient satisfaction and improved access to needed specialty services benefiting the entire community.

Download our Case Study

Tampa General

How Tampa General elevated patient care and outcomes through Partnership

“Our clinical teams have had a rich history of excellence and the Lifepoint partnership is only making it better, only making it stronger, and is really super charging our ability to care for our patients in the post-acute care space.” – John Couris, President and CEO, Tampa General Hospital

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Community Health Network

Community Health Network leverages Lifepoint’s advanced technology solutions to help patients reach their recovery goals faster

Community Health Network has partnered with Lifepoint on two rehabilitation hospitals (with a third now in development). The hospitals feature innovative technology, including robotics, exoskeletons and a patient app to share progress with loved ones. These tools help generate improved outcomes, enhanced operations, and patient and employee satisfaction.

Additional Client Feedback:

“We have had a terrific relationship with the team and look forward to working with them for years to come.”

“They have the expertise in running an IRF and handling all of the administrative tasks. We have also had excellent patient outcomes.”

“I have worked with this team for a couple of decades and I have found their care to be exceptional and their leadership to be amazing. All aspects of the organization are outstanding with outcomes that match.”

“They been a great partner for our hospital services for 20 years!”

“Outstanding service, great management of day to day operations. Great oversight of physical therapy activities. Great software interfaces for patients families to interact with them each day.”

See what partnership solution can help your hospital reach its strategic goals

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